Returns are accepted for any reason, if the return is authorized in writing and returned within 14 days of your receiving the item; (returns are NOT accepted for any reason after 30 days). The following are additional conditions for return acceptance:

  • All returns must be in new, original condition returned with original packaging and instructions.
  • You must ask for an RA number (return authorization number) which must be written on the outside of the return package.  Use the form below.
  • Include any invoice, e-mails, etc. pertaining to the return.
  • Cost of shipping returns is born by you, unless other arrangements have been made.
  • If an item is received in less that new condition, it may be refused or there may be a restocking fee assessed to the return.
  • We pay return shipping on defective items only. The item must have an obvious manufacturing defect; damaged occurring after receipt does not qualify for paid return shipping.
  • Always call before returning any item purchased from us.
    956-380-3929

Please complete the form below to request an RMA number.

Product Returns

Order Information

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Last
Order ID
Date of product order
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Product Information and Reason for Return

Product Information and Reason for Return

Product Information and Reason for Return

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